Privacy Policy
Last updated: April 11, 2026 · Effective date: April 11, 2026
At Verifia, we take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information. By using Verifia, you agree to the practices described in this policy.
1. Information We Collect
We collect information in several ways when you use Verifia:
Account Information
When you register for Verifia, we collect your name, email address, and a password. If you sign up using a third-party authentication provider (such as Google), we receive basic profile information from that provider.
Payment Information
When you subscribe to a paid plan, payment details (credit or debit card numbers, billing address) are collected and processed by our third-party payment processor, Stripe. Verifia does not store your full payment card details on our servers. We retain only the last four digits of your card, the card type, and expiration date for display purposes.
Search Queries and Report Subjects
When you generate a report, we collect the search query or subject name you provide (e.g., an individual's name, organization name, or keywords). This information is used to generate your report and may be retained to improve our service.
Usage and Log Data
We automatically collect certain technical information when you access Verifia, including your IP address, browser type and version, operating system, referring URL, pages visited, time and date of visits, and clickstream data. We use this information to operate, improve, and secure our platform.
Communications
If you contact us by email or through our support system, we retain those communications and any information you include in them.
2. Public Data We Analyze
Verifia generates reports by aggregating and analyzing publicly available information from the open web. We do not access private accounts, use data brokers that source non-public records, or use any information obtained through unauthorized means.
Sources of public data we may analyze include:
- Publicly accessible social media profiles and posts (e.g., X/Twitter, LinkedIn, Facebook public pages)
- News articles, press releases, and online publications
- Public forum posts and discussion boards (e.g., Reddit)
- Public records and government databases accessible without authorization
- Business filings and professional registries
- Court records and legal filings available in the public domain
- Publicly accessible websites, blogs, and online portfolios
Important: Verifia does not access, collect, or store private communications, non-public social media content, private medical records, financial account data of report subjects, or any data behind authentication barriers without explicit consent from the account owner.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To operate Verifia, process your searches, generate reports, and deliver them to you.
- Account Management: To create and manage your account, authenticate your identity, and handle subscription management.
- Billing & Payments: To process payments, manage your subscription, and provide receipts and invoices.
- Communications: To send you service-related notifications, security alerts, billing receipts, and (with your consent) product updates or promotional content.
- Service Improvement: To understand how users interact with Verifia, diagnose technical issues, and improve our features, algorithms, and report quality.
- Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, abuse, and other illegal activities.
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and government requests.
4. Data Storage & Security
Verifia stores your data on secure servers hosted by reputable cloud infrastructure providers. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:
- Encryption in transit using TLS 1.2 or higher
- Encryption at rest for sensitive data fields
- Access controls and role-based permissions for internal systems
- Regular security audits and vulnerability assessments
- Secure password hashing using bcrypt or equivalent
- Monitoring and alerting for suspicious activity
While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately at privacy@verifia.app.
5. Data Sharing & Disclosure
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing via Stripe, cloud hosting, analytics). These providers are contractually obligated to use your data only as directed by us.
- Legal Requirements: We may disclose information if required by law, subpoena, court order, or other governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website prior to any such transfer.
- With Your Consent: We may share information with your consent or at your direction.
7. Your Rights (GDPR & CCPA)
Depending on your location, you may have certain rights regarding your personal data.
🇪🇺 GDPR (EU/EEA Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right not to be subject to automated decision-making
🇺🇸 CCPA (California Residents)
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to equal service and price
- Right to request deletion of personal information
- Right to non-discrimination for exercising your rights
To exercise any of these rights, please contact us at privacy@verifia.app. We will respond to your request within 30 days. We may need to verify your identity before fulfilling your request.
8. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
- Account Data: Retained for the duration of your account. Upon account deletion, personal data is removed within 30 days (except where we are required by law to retain it longer).
- Generated Reports: Reports you generate are stored for 12 months from the date of creation, after which they are automatically deleted. You may download and delete reports at any time from your dashboard.
- Billing Records: Payment and transaction records are retained for 7 years as required for tax and accounting purposes.
- Log Data: Server and access logs are retained for up to 90 days.
9. Children's Privacy
Verifia is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately at privacy@verifia.app and we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by:
- Updating the “Last updated” date at the top of this page
- Sending an email notification to the address associated with your account
- Posting a prominent notice on the Verifia website
Your continued use of Verifia after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy team:
Verifia Privacy Team
privacy@verifia.appWe aim to respond to all privacy-related inquiries within 48 hours on business days.